Problem:
After uninstalling Kaspersky Anti-Virus, when I open Outlook 2007, I get the Microsoft Office Outlook pop up that says
"The Add-in "Kaspersky Mail Checker" (C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in."
Even there is no response from Kaspersky, regarding the same. Even I searched for the mcou.dll, but cannot find it. and also, I can't find anything Kaspersky related when I do a search of my hard drive. It appears it has been completely removed.
Some says http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
can solve the problem. Tried the same. Weared off.
How do I disable this pop-up?
Solution:
This is a common problem with Outlook 2007 and the Kaspersky Addin.
What to do?
After uninstalling Kaspersky Anti-Virus, when I open Outlook 2007, I get the Microsoft Office Outlook pop up that says
"The Add-in "Kaspersky Mail Checker" (C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in."
Even there is no response from Kaspersky, regarding the same. Even I searched for the mcou.dll, but cannot find it. and also, I can't find anything Kaspersky related when I do a search of my hard drive. It appears it has been completely removed.
Some says http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
can solve the problem. Tried the same. Weared off.
How do I disable this pop-up?
Solution:
This is a common problem with Outlook 2007 and the Kaspersky Addin.
What to do?
- Open up Outlook 2007>tools>trust center>add-ins...
- At the bottom of the menu you'll see "manage"
- Select "Exchange Client Extensions" in the drop down box
- Select "GO"
- Uncheck the "Kaspersky Mail Checker"
- "OK"....
I did all this but still got the same message. It works for the time being but again after some time I got this message.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteA good support
ReplyDeletethanks lot
Rohan
süper yardımcı oldu teşekkürler
ReplyDelete