Monday, December 7, 2009

Kaspersky Mail Checker Add-In Problems With Office Outlook 2007

Problem:

After uninstalling Kaspersky Anti-Virus, when I open Outlook 2007, I get the Microsoft Office Outlook pop up that says

"The Add-in "Kaspersky Mail Checker" (C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\mcou.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in."


Even there is no response from Kaspersky, regarding the same. Even I searched for the mcou.dll, but cannot find it. and also, I can't find anything Kaspersky related when I do a search of my hard drive. It appears it has been completely removed.

Some says http://download.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
can solve the problem. Tried the same. Weared off.

How do I disable this pop-up?


Solution:
This is a common problem with Outlook 2007 and the Kaspersky Addin.

What to do?
  • Open up Outlook 2007>tools>trust center>add-ins...
  • At the bottom of the menu you'll see "manage"
  • Select "Exchange Client Extensions" in the drop down box
  • Select "GO"
  • Uncheck the "Kaspersky Mail Checker"
  • "OK"....
That's all, no more of that pesky/persky error after that... N-Joy

4 comments:

  1. I did all this but still got the same message. It works for the time being but again after some time I got this message.

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  2. This comment has been removed by the author.

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  3. süper yardımcı oldu teşekkürler

    ReplyDelete